A little preparation helps you use your consultation well. This guide explains the booking process and what to have ready.
1. Request a convenient time
Choose In-clinic or Online, then First Consultation or Follow-up. Select a date and available time and check your contact details. All displayed times are in Indian Standard Time (IST).
2. Wait for clinic confirmation
Submitting the form requests an appointment; it does not confirm it. Our clinic team responds during published clinic hours and confirms the appointment and doctor. If you need an update, call +91 78140 02233 and quote your booking reference. Please wait for confirmation before travelling.
Fees and consultation length
Ask the clinic to confirm the consultation fee, expected duration, what is included, and any separate medicine or investigation charges before your appointment. The online request form does not collect payment. Available booking slots do not by themselves promise a particular consultation length.
Prepare for the visit
- Write down your main concerns, when they began and the questions you want to ask.
- Bring prescriptions, a complete medicine and supplement list, allergies and relevant reports, including USG or other scans when connected to your concern.
- Do not stop prescribed medicines or change preparation instructions from another clinician on your own.
- A parent or guardian should attend with a child. A caregiver may join an adult patient with that patient’s agreement.
Online consultations
Keep your reports ready, choose a quiet private place and check your connection, camera and microphone. The clinic confirms how to join and how to share relevant reports. Please ask for those instructions if they have not arrived; do not send reports through the public callback form. If the connection fails, call the clinic to arrange the next step. An in-person examination may be recommended where online assessment is insufficient.
Follow-up, changes and cancellation
For a follow-up, bring your previous prescription and note changes, questions or new reports. Confirm any follow-up eligibility period and fee with the clinic. To change or cancel, call or reply to the clinic with your booking reference and give as much notice as possible. A replacement time requires fresh clinic confirmation; changing a calendar event alone does not change the booking.
Clinic hours
- In-clinic, every day: 9:00 AM–1:00 PM and 4:30 PM–6:30 PM IST.
- Online, every day: 9:00 AM–9:00 PM IST.
- All consultations require a confirmed appointment. Contact the clinic about holiday or exceptional changes.